How do they compare?
| Terabot digital worker | Chatbot | |
|---|---|---|
| What it does | Completes tasks end to end | Answers questions |
| Where it works | In your apps, on its own computer | Inside a chat widget |
| Apps without integrations | Uses them through the screen | Usually needs an integration |
| When nobody is chatting | Keeps working on its jobs | Waits for the next message |
When is a chatbot enough?
When most questions have a fixed answer on your website, a chatbot can be enough. When the answer needs someone to check a system, change a record or follow up later, you need a worker.
Last updated October 6, 2026