Guides

Guides to digital workers

Plain-English guides to digital workers and AI agents: what they are, how they differ from chatbots, and why each Terabot worker has its own computer.

What is a digital worker?

A digital worker is an AI that does a job, not just a chat. What it is, what it can do, and how businesses use one.

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AI agent vs chatbot: what is the difference?

Chatbots answer; AI agents act. The practical difference between an AI agent and a chatbot, with business examples.

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Why an AI worker needs its own computer

What a computer-use AI worker is, why it needs its own virtual machine, and what it can do that integrations can't.

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Agentic AI vs generative AI: from creating content to doing work

Understand agentic AI vs generative AI, how AI agents use models and tools, and how to choose between content creation and action for your business teams.

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What is an AI agent? A practical business guide

Learn what an AI agent is, how it works, its main types and business examples. Compare agents with chatbots and automation, and plan a controlled rollout.

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WhatsApp Business API explained for business teams

WhatsApp Business API explained: compare the app, API and WhatsApp Web, understand message charges and chatbots, and assess options for Malaysia and beyond.

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